Privacy Policy
1. Data Controller
In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users are hereby informed of the following details:
Data Controller: ACM Resinas Alfonso Criado S.L.
Tax ID (NIF): B05431358
Registered address: Camino Molinos, 33, 40293 Zarzuela del Pinar, Segovia, Spain.
Email: info@acmresinas.com
Website: www.acmresinas.com
ACM Resinas Alfonso Criado S.L. is responsible for processing the personal data provided by users through this website.
2. What personal data do we process?
We may process personal data voluntarily provided by users through contact forms, email or other communication channels available on the website.
This data may include:
First name and surname.
Email address.
Telephone number, where provided.
Company or organisation.
Information included in the enquiry or communication submitted.
Any other information voluntarily provided by the user.
During browsing, certain technical data may also be processed, such as the IP address, device or browser information and data related to the use of cookies, in accordance with our Cookie Policy.
3. Purposes of processing
Personal data may be processed for the following purposes:
Responding to enquiries and requests for information: to respond to enquiries, requests or communications submitted by users through forms, email or other contact channels.
Management of commercial and pre-contractual relationships: to handle requests for commercial information, quotations, orders or any other communication relating to the products and services offered by ACM Resinas Alfonso Criado S.L.
Management of customers and suppliers: where there is an existing contractual or commercial relationship, to manage that relationship, including administrative, commercial, accounting and tax matters.
Compliance with legal obligations: to comply with any obligations applicable to ACM Resinas Alfonso Criado S.L. under current legislation.
Personal data will not be used for purposes other than those for which it was collected without first informing the data subject where required.
4. Legal basis for processing
The legal basis for processing will depend on the purpose:
To respond to enquiries or requests submitted via forms or email: the data subject’s consent and, where applicable, the implementation of pre-contractual measures requested by the data subject.
To manage quotations, orders and commercial relationships: the performance of a contract or the implementation of pre-contractual measures.
To comply with tax, accounting, commercial or other legal obligations: compliance with a legal obligation applicable to the Data Controller.
Where processing is based on consent, the data subject may withdraw consent at any time without affecting the lawfulness of processing carried out before its withdrawal.
5. Data retention
Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected.
In particular:
Data relating to enquiries will be retained for the time necessary to manage and respond to the request and subsequently for the period required to deal with any possible liabilities.
Data relating to customers, suppliers or contractual relationships will be retained for the duration of the relationship and, once it has ended, for the periods established by tax, commercial and other applicable legislation.
Once the relevant retention periods have expired, the data will be deleted or duly blocked for as long as any legal liability may arise.
6. Recipients of personal data
As a general rule, personal data will not be disclosed to third parties unless this is necessary to comply with a legal obligation.
Certain service providers may have access to personal data when providing services to ACM Resinas Alfonso Criado S.L., including web hosting providers, email providers, IT maintenance providers, advisers and technology service providers.
Where such providers process personal data on behalf of ACM Resinas Alfonso Criado S.L., they will act as data processors and will be subject to the corresponding contractual data protection obligations.
Where any provider involves an international transfer of personal data outside the European Economic Area, the safeguards required under applicable data protection legislation will be adopted.
7. Rights of data subjects
Data subjects may exercise the following rights:
Access: to obtain confirmation as to whether their personal data is being processed and to access such data.
Rectification: to request the correction of inaccurate or incomplete personal data.
Erasure: to request the deletion of personal data where the legal requirements are met.
Objection: to object to the processing of personal data in certain circumstances.
Restriction of processing: to request that the use of personal data be restricted in the circumstances provided for by law.
Data portability: to receive personal data in a structured, commonly used and machine-readable format where applicable.
Withdrawal of consent: where processing is based on consent.
To exercise these rights, data subjects may contact:
ACM Resinas Alfonso Criado S.L.
Camino Molinos, 33
40293 Zarzuela del Pinar, Segovia, Spain
or email:
The request must allow the data subject to be identified and must specify the right they wish to exercise.
Data subjects also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if they consider that the processing of their personal data does not comply with applicable legislation.
8. Data security
ACM Resinas Alfonso Criado S.L. adopts appropriate technical and organisational measures to protect personal data and prevent its loss, alteration, unauthorised processing or access, taking into account the state of the art, the nature of the data and the risks associated with processing.
9. Accuracy of personal data
Users guarantee that the personal data provided is true, accurate and up to date and undertake to notify any changes to such data.
Users will be responsible for any false or inaccurate information they provide and for any damage that may arise as a result.
10. Third-party personal data
Where users provide personal data relating to third parties, they must have sufficient legal basis to do so and, where required, must inform those third parties about the processing of their data.
11. Minors
The content and services of this website are primarily intended for companies, professionals and adults.
ACM Resinas Alfonso Criado S.L. does not knowingly seek to collect personal information from minors through this website.
12. Cookies
This website may use first-party and third-party cookies.
Detailed information about the cookies used, their purposes, duration and the mechanisms available to accept, reject or configure their use is available in the website’s Cookie Policy.
13. Changes to this Privacy Policy
ACM Resinas Alfonso Criado S.L. may amend this Privacy Policy where necessary due to legislative changes, criteria issued by supervisory authorities or changes in the processing activities carried out through the website.
Users are advised to consult this page periodically to remain informed of its current content.
Last updated: September 2026.